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Privacy Policy

PRIVACY POLICY

This Privacy Policy (“Policy”) outlines how Thirdbase Wellness Pvt. Ltd., a company incorporated under the Companies Act, 2013 (“we” / “us” / “our”), collects, uses, and protects your personal information when you access, browse, or use our sexual wellness products and sexual wellbeing platform (“Platform” / “Website”). By using the Platform, you agree to the terms of this Policy as well as the terms and conditions of use.

1. INFORMATION WE COLLECT

1.1 Personal Information:

We collect personal information when you create an account, such as your name, email address, and password. This information is essential for the creation, authentication, and management of your account.

1.2 Account Activity:

We collect data on your activities within the Platform, including product searches, purchases, and interactions. This helps us understand user preferences and enhance the overall user experience.

2. HOW WE USE YOUR INFORMATION

2.1 Account Management:

Personal information is used to facilitate account creation, authenticate users, and manage accounts effectively.

2.2 Platform Improvement:

Collected data is utilized to improve our services, optimize the user experience, and personalize content based on individual preferences.

2.3 Communication:

We may contact you regarding your account, transactions, updates, or respond to inquiries. This communication is essential for providing seamless services.

2.4 Marketing:

With your consent, we may use your information to send promotional materials and offers, keeping you informed about new products and exclusive deals.

3. INFORMATION SHARING AND DISCLOSURE

3.1 Third Parties:

We may share your information with trusted third parties for services such as payment processing, product delivery, and analytics. These third parties are obligated to handle your data securely.

3.2 Legal Compliance:

We disclose information when required by law or to protect our rights, ensuring compliance with legal obligations.

4. USER CONTROL AND CHOICES:

4.1 Account Settings:

Users have control over their account settings, preferences, and communication settings. You can customize your experience based on your preferences.

4.2 Access and Correction:

Users have the right to access and correct their personal information. You can review and update your account details to ensure accuracy.

4.3 Data Portability:

Upon request, users can receive a copy of their data in a commonly used, machine-readable format.

4.4 Data Deletion:

Users can request the deletion of their personal information, subject to any legal obligations we may have to retain certain data.

4.5 Opt-Out:

While users can opt-out of promotional communications, operational emails containing essential information will continue to be sent.

5. COOKIES AND TRACKING TECHNOLOGIES

5.1 Cookies:

We use cookies to enhance your browsing experience and gather information about site usage. Cookies help us improve functionality and provide a more personalized experience.

5.2 Analytics:

Analytics tools may be employed to collect data on user interactions, helping us understand user behaviour and preferences.

6. SECURITY MEASURES

6.1 Data Security:

We implement security measures to protect your information. However, it's important to note that no method of data transmission or storage is entirely secure.

6.2 Account Protection:

Users are responsible for safeguarding their account credentials. It is advised to use strong passwords and take necessary precautions.

7. THIRD-PARTY LINKS AND SERVICES

7.1 External Links:

The Platform may contain links to third-party websites. We are not responsible for their privacy practices, and users are encouraged to review the privacy policies of external sites.

7.2 Third-Party Services:

Third-party services integrated into the Platform may collect information. Users should be aware of and understand the privacy practices of these third-party services.

8. CHILDREN'S PRIVACY

8.1 Age Restriction:

The Platform is intended for users aged 21 years and above. We do not knowingly collect information from children, and if we become aware of such data, we will take appropriate measures to delete it.

9. CHANGES TO THE PRIVACY POLICY

9.1 Updates:

This Policy may be updated periodically. Any changes will be effective upon posting on the Platform, and users will be notified of significant updates.

9.2 Notification:

Users will receive notifications of significant changes to the Privacy Policy, ensuring awareness of how their information is handled.

10. CONTACT US

10.1 Inquiries:

For privacy-related inquiries or clarifications, users can contact us at care@thirdbase.co. We are committed to addressing privacy concerns promptly.

11. APPLICABLE LAW

11.1 Jurisdiction:

This Policy is governed by the laws of India. Users agree to abide by the jurisdiction concerning the collection, use, and protection of their data.

By using the Platform, you consent to the terms of this Privacy Policy. Ensure that you review this Policy periodically for any updates.

For further inquiries or clarifications, contact care@thirdbase.co.